Customer feedback and comments
Kristof Removals welcome your feedback. Please take a moment and tell us how we did. You can use our feedback form. We appreciate all your comments.
175. We could not have moved without your help. Mariola is an excellent first point of contact whose advice is invaluable. Her knowledge and expertise reassured us every time we spoke to her. Your method of working exceeds every expectation. Seeing is believing. If only all companies adopted your work ethic . We are so grateful. Thank you once again, and we still tell our friends and family how amazing you all were.
- Janet Parkinson
174. "A review better late than never! I booked Kristof's Removals for a house move at the end of January. From the initial point of contact on the phone to the completion of the move, everything was first class. Kristof came round to check everything for the moving date, on the day Kristof and his team turned up right on the agreed time. After a final check of everything to be moved he and his team cracked on, it was very professional, and nothing was to much trouble. If I was ever to be in the market for moving again, then this is the company I would go for. Fantastic!"
- Graeme Smith
173. "Absolutely brilliant. Would highly recommend to anybody. Nice and polite lads willing to help with everything. Very professional. Thank you."
– Shane Thompson
172. "These guys moved a van full from my parents house into storage last year and were brilliant. Yesterday they brought that same van full half way down the country to another storage unit and I honestly can't fault them in any way. Communication was exceptional, organisation first class. So helpful and friendly. I'm only sorry I don't have more work to give them! 100% recommend."
– Chris Leaning
171. "Would just like to say a massive thank you to Mariola, Kristof and Peter for there brilliant service. From the first call to waving goodbye the service was impeccable. Professional, friendly and efficient! Honestly can not recommend Kristof Removals enough. Thank you so much for taking the stress of our move away with your fantastic service! In thankfulness"
- Shaun and Julia
170. "Polite, prompt, efficient and friendly an excellent job. I would definitely recommend. – Pam McAteer
169.The team have just moved us. They were at our old property right on time. I cannot speak highly enough at the service we received from start to finish. First class, at a great price. Nothing was too much trouble for them. I will be using them again in January and will recommend them to anyone. Thank you so much for a stress free move."
– John Mushet
168. "Many times in my life I have had to utilise the services of moving companies. There are good ones and bad ones out there. In my opinion, Kristof Removals represent the quality of service that all other movers should be measured against. Our movers were courteous, professional, efficient, considerate... we could not ask for a more professional crew. We had some special considerations to address and the administrative staff was very diligent and attentive in addressing those issues. I cannot recommend Kristof Removals more enthusiastically. If anyone requires a removal/relocation company they would be doing themselves a great disservice by working with anyone else in the industry."
– Jesse Cole
167. "Fantastic service by the company from start to finish. They were very swift in loading and unloading from the truck, and very professional throughout. Certainly made the moving experience far less stressful. Would definitely use this company again and will recommend others to do so."
– Garry Cassey
166. "Professional and friendly. I had the pleasure of having Kristof and Peter complete my move. No complaints when they moved heavy items from a 3rd floor apartment. I would happily use their services again."
– Mark Ho
165. “The whole team have been amazing from start to finish. From the super speedy quote and attention to detail to Mariola when the completion date kept moving to their flexibility as we needed a two place drop for different bits of furniture. On the day, the guys were quick, careful and very friendly- nothing was too much trouble. Kristof removals was recommended to me and I’m glad I listened. They made a stressful experience run very smoothly and I would highly recommend them to others.”
– Lisa Watchorn
164. "Well what can I say, from first contact to removal day, professional, polite, respectful, we had 4 guys, worked very hard, reasonable prices, certainly good value without compromising on quality, respectful of both our old home and our new house, nothing too much trouble, would highly recommend and would use them again without hesitation, thanks Kristof and Mariola.“
- Mike Carrick
163. "I never leave feedback be it good or bad but the service I received from Kristof Removals was exceptional beyond description. From my initial enquiry Mariola was so efficient and everything was agreed and confirmed by e-mail. On the day of the removal Kristof and Peter arrived bang on time and did a fantastic job. Thank you all so much."
- Paul O'Roarty
162. "We must say a big thank you for the expert way in which Kristof removals carried out our move on the 17th April. From Mariola at the booking stage, to the guys who carried out the move so carefully, politely and professionally. We would not have any hesitation recommending Kristof, to friends or family. They helped take a lot of time he stress from a busy time. Thanks again."
- Simon & Donna
161. "We just wanted to say thank you for your service this Saturday just gone. You and your team were friendly, very helpful and very efficient. You made a very difficult job so much easier and made my mother in law's move after 50 years in the same house with her now departed husband less emotionally challenging that it might otherwise would have been. Many thanks. We wish you every success with your business."
- Paul Crick, Tina Bettison
160. "We cannot rate this company highly enough, definitely a 5 Star service. From first contact though to the two removal men driving away after moving all our possessions the service they provided was exceptional. Good clear communication. Arrived on time. Polite and courteous. Respectful of our possessions. Careful not to cause any damage. Excellent value. We wholeheartedly recommend Kristof's Removals."
- Daz & Chris
159. "Fantastic service! This is our second move in 2 years. We previously used a very well known UK removal firm and we found Kristof and his team to be more professional, friendly, efficient and much better value for money. The booking was easy, the visit for the estimate was great as Kristof answered all our questions and alleviated any concerns we had. Kristof, Michael and Daniel had a very large amount of items to move from a 4 bedroom house to a bungalow and they managed it with true professionalism. Nothing was too much trouble and we felt stress free and actually enjoyed the move this time. We can not thank them enough for their service and would highly recommend them to anyone wanting a stress free move. Lovely Gentlemen. Thank you!"
- Catherine Battle
158. "The best removal company so far. And I have moved house a few times. Very efficient and quick. The van was spotless inside and out."
- Shirlley Whyte
157. "Excellent service, have used Kristof Removals before and again the guys did a great job. Nothing too much trouble and very friendly. Would recommend them and will use them again in the future."
- Bill Black
156. "Really made the process of moving stress free. Starting with communication before the move to on the day where the guys were friendly, professional, and didn't waste any time at all. Put everything where requested would genuinely use the service again!"
- Chris M
155. "We hired Kristof Removals on 10th May this year for an entire 100% packing and removal service. Their packing was admirable and their removal and delivery was expedient, careful and rapid. Their attitude was one of care and concern and we found the entire experience very pleasant. Kristof is the Manager par excellence and personally handled everything from quotation to delivery, in a friendly low key manner. How they got my double size four person sofa through a twenty-one inch doorway is still a mystery to me!
They removed the stress of moving and turned it to friendly experience and even a laugh,with their cheerful and friendly removal guys. I would not hesitate to recommend them to anyone for their extremely professional service.
I wish them well in their future business and cannot thank them enough."
- T. M. Howe
154. "Thank you for making our move less stressful; the two guys who moved us did an excellent job and were very careful and considerate with our furniture and possessions and courtious at all times and got the job done quickly and proffessionally. We would have no hesitation to recommend Kristof Removals to any home movers in our area."
- Mr A & Mrs J Barnard
153. "The service my mother received was fantastic she was very pleased and woukd recommend you again."
- Liz Jakins
152. "Thank you for an excellent professional service from beginning to end your people were efficient and polite a pleasure to do business with I have no hesitation in recommending you to my friends and colleagues, thanks again."
- Roger Purdy
151. "Excellent service, all the removal men were very pleasant and helpful. Thank you"
- Kathleen Coster
150. "Excellent service and attention to detail from first contact. Mariola was efficient, friendly and professional via phone and mail communications. A great touch was the phone call the day before the move which provided reassurance that our move was in good hands. On the day itself Kristof and team arrived 5 mins early with 2 vehicles. The whole process went without a hitch and they obviously know what they are doing. We were delighted with the service. Highly recommended. Professional, efficient and a team you can trust at a very competitive price."
- Mark & Suzanne Dyer
149. "Business is all about contact and Kristof Removals were very professional from the first phone call right through to the end of the removal day. Everything was collected and delivered with care, and the operatives were extremely polite. 100% recommendation.”
- Paul Huddleston
148. "Second move this year. Thank you once again for excellent service. Well organised, with a sense of humour! What more could you ask for.”
147. "We were very satisfied with your overall operation and your competitive price. Our initial enquiry was managed in a way that resulted in very clear expectations that the service to be delivered would meet our requirements. On the day of our move these expectations were met in full by Kristof and Chris his assistant who both delivered great customer service, exercised great care throughout and ensured that we were completely satisfied before they departed. A professional service throughout and one I would wholeheartedly recommend."
- Ian Grundy
146. "Moving home is always a stressful and difficult time especially for us as Julia had only been out of hospital a few days prior to the move. Not only were Kristof Removals dead on time but the help and service they gave were outstanding. Julia especially was impressed by the helpfulness and professionalism of the two gentleman. We would certainly recommend them. A big thank you to all at Kristof from us."
- Mike and Julia
145. "We were very happy with the prompt and efficient service of Kristof and his team. Everything was done on time and in a very professional and friendly way from the moment we first met Kristof for a quote until the last box was unloaded in our new home. They worked very hard in very hot conditions and dealt with all the difficulties very calmly. We would certainly recommend Kristof's Removals"
- Mike & Jen Fenton
144. "Your staff arrived on time, were polite and courteous throughout, check back with me if there were any queries. They maintained a sense of humour even when faced with the task of dismantling my wardrobe. They performed over and above expected making our move stress free. They were competent, professional and a pleasure to work with. They didn't even want cups of tea and coffee although this was offered on a few occasions. I will definitely use Your company again and would highly recommend you to others. Thank you."
- Jackie Feeney
143. "Polite, efficient, and very professional. An excellent team and highly recommended."
142. "Just wanted to say thanks again for the brilliant service we got from your team. Nothing was too much trouble and we really appreciated you being able to change the removal date at such short notice. Definitely will be using you again. Thanks."
- Sandra and Kevin Wright
141. "In my opinion your service was 1st class and I'd struggle to think of any area you could improve on. Absolutely brilliant service. I honestly could not fault it. I would recommend your service 100%."
- Mark Stanley
140. "Exceptional service - I couldn't have been happier with the service provided. The lads went above and beyond on the day of the move, and every single item, no matter how small or large, made the journey intact. I could not recommend Kristof Removals highly enough."
- David M
139. "Another amazing job by Kristof and the team. Professional, fast, careful and precise. The move was accomplished smoothly and even to drop some appliances at another house along the route. Nothing is too much trouble, no challenge goes unsolved.
My second time moving house with Kristof Removals and I would not hesitate to recommend to anyone needing a house move that they should choose only the best, and choose only Kristof."
- Ian Cleary
138. "Many thanks to Kristof and Bart you really worked hard and made our move run smoothly and nothing was too much trouble for you. Keep up the good work. I would certainly recommend you to anyone."
- John and Michele
137. "We have used various removal companies in the past. For very large moves as well. I have to say your company was the best from start to finish. From getting a quote which was done promptly and professionally to the actual removal on the day which was done equally professionally. Everyone was polite and nothing was to much trouble. I would highly recommend your company to anyone I know in the future.
Thank you once again for providing an excellent service, it's a rare quality these days.
- Sarah Morris
136. "From start to finish would highly recommend Kristof Removals. Service given was satisfactory throughout. Thank you."
- Mr & Mrs S Gorman
135. "Kristof Removals provided an excellent service and were most helpful on the day of our move. Both Kris and Bart carefully dealt with our furniture and helped us successfully move from the old house to the new one. Would recommend Kristof Removals to any prospective movers."
- Chris Kidd
134. "Very professional, very efficient. The whole removal process, which can be quite stressful, was made easy by Kristof Removals. From the point of first contact to the removal day, everything was handled politely, in professional manner, with much help provided. I can definitely recommend Kristof's removal services and should I need removal company again, I have no doubt I will use Kristof Removals. Thank you for all your help."
133. "Thank you for moving us earlier this month. It was lovely to get a text the day before too. The service was efficient and friendly, which made a potentially stressful day much easier. You even made my very stressed boys laugh. I will be booking again once we find our permanent home."
132. "A fantastic service all the way from start to finish! All four men worked very hard and nothing was too much trouble. They were cheerful and polite and really great with my children. I would definitely recommend them to anyone! Thank you very much!"
- Mrs. Andrea Colwill
131. "This is the second time we have used Kristof's and it was just as good as the first time. Your men work hard, are keen to please and always give 100%."
- Roger Taylor
130. "We had a very professional and efficient service. All the removal team were polite, cheerful and helpful. We would happily use them again."
- Helen Poole
129. "Extremely happy with the service! Moving is a stressful time, but with such competent/happy staff, made the day, all that easier!"
- Jackie Steele
128. "Excellent service at a competitive price. Arrived at appointed time. Highly efficient, polite, considerate and hard working. Would highly recommend this company and would not hesitate to use them in the future. Thanks once again."
- Loril Brown
127. "Brilliant service all round and made the whole process of moving so easy. Nothing was a problem and very cheerful and professional even when unloading my belongings during a windy, cold, rain and sleet storm in Cumbria. Thank you!"
- Bill Brierley
126. "Every aspect of the service from the initial contact with Mariola to the last piece of furniture in my new house has been outstanding and professional. If I need to move I will always use Kristofs."
125. "I will definitely recommend Kirstof Removals, they arrived exactly on time and nothing was too much trouble for them. They were very friendly and humorous and made what could be a very stressful time, a better one. If only all companies delivered exactly what they say they are going to and exceed your expectations. We have now settled in to our new home and should we ever move again, I will only ever use Kristof Removals. Thanks"
- Malcolm & Andrea Gough , Beckingham
124. "Kristof and his team were very professional, extremely helpful, and cheerful throughout the day of our house move. I would highly recommend them."
- Sue and Jane Brimage
123. "The booking, telephone manner and confirmations were very efficient and reassuring. Mariola was friendly and helpful and I trusted her straight away. The team were punctual and reliable. They worked extremely hard and obviously got on well as a group. Kristof, Dan and Chris were really nice blokes for whom nothing was too much trouble. They really worked hard but stayed friendly and cheerful the whole time, through the move, to arrival and unloading. Nothing was broken, they did everything possible to take the stress out of a stressful situation. My wife and I really liked them. I would gladly recommend them to anyone."
- Alan Phillips
122. "Having used Kristof Removals recently I can highly recommend them, they were polite friendly and very hard working. From Mariola in the office to Kristof and his work colleagues nothing was too much trouble, so if you are looking for a good reliable and honest company to do your move look no further than Kristof Removals."
- D. McArdle
121. " Excellent service every thing went to plan, thanks Mariola, Kristof and Chris, very efficient and helpful nothing was too much trouble, we have a narrow back door were the furniture had to come in and it was doubtful that the sofa would come through but Kristof and Chris got it in in the end without any damage, and even connected the washer up, we highly recommend this firm and would use them again if we move again. "
- Malcolm and Pauline Styring
120. "Delighted with your professional and cost effective service! Thank you for being so punctual, friendly and careful with my things, I would certainly use your company again and will highly recommend to others."
- Ms Y Farrell
119. "Great service from the very first phone call to the company. All emails answered quickly and Kristof was spot on with the time it would take. Three men worked tirelessly and were so efficient and very caring. Nothing was too much bother. Arrival at our new home and unloading was swift but never lacked the care and dedication experienced in the loading. The carpet was covered to save dirt and everything was placed in the appropriate room as indicated on the boxes. Instructions with furniture were carried out with speed and care and efficiency, and we can only recommend this firm highly. Mariola at the end of the telephone and Kristof organising the move, which was from Doncaster to Durham, was super caring as if it was his own belongings he was dealing with. Well done to the whole team, who worked so hard and we are very proud to have had them take care of our move. Five star treatment. Thank you."
- David Branscombe
118. "Householders at all three locations commented on your efficiency and cheerfulness. Excellent service, very happy to recommend your company to others"
- Anne Goodal
117. "Kristof Removals are punctual, reliable & offer a great service. Kristof is very pleasant to deal with & I was extremely happy with the whole experience"
- Lee Vickers
116. "A top class service, excellent from start to finish. Helpful, super-efficient and polite! Truly faultless, would most definitely use again"
- Patricia Vickers
115. "This was an excellent service. No hassle, no damage, both guys did more than expected, excellent work and will highly recommend."
- Mr & Mrs Hughes
114. "I'd just like to say how pleased we were with the level of service provided and the value for money received. From start to finish, Kristof and Mariola have provided outstanding service and made the whole process very simple. I wouldn't hesitate to recommend them to family and friends."
- Mr Greatwood
113. "Your staff were excellent. They turned up punctually, were smart and very efficient, but were also friendly and very helpful. Nothing was too much trouble, nothing was damaged and our furniture was well looked after. The whole of our moving experience, from booking to completion was a pleasure, so well done to all staff at Kristof Removals."
- Brian K
112. "Your van and men arrived very promptly, were polite, quick and efficient. Paperwork was filled in before work started and receipted payment was made once the job was completed. Excellent service, thank you!"
- Jon L
111. "Service was impeccable. Other companies could learn all about service and professionalism from Kristof Removals. I shall highly recommend Kristof Removals to my friends and family, and you will be my first choice for future requirements. I was very impressed with every aspect of your service and Kristof was supremely hard-working, remaining cheerful and professional from start to finish."
- Ian C
110. "The service by Kristof Removals was great in terms of delivery, price and genuine friendliness. The service was great along with the speed of booking and very little hassle for item arrangements. I would definitely recommend anyone looking to relocate/moving houses to use Kristof Removals as they are friendly, professional and offer great customer care and service to ensure your move is as stress-free as possible. Thanks again! I genuinely wish you the best and may Kristof see continued success for the future!"
- D. Chanvanizi
109. "Very efficient and friendly staff. Worked very hard despite Michael hurting his ankle in the morning. Would recommend you to anyone."
108. "Thank you - my move went without a hitch thanks to Kristof Removals."
107. "Excellent service, turned up on time and none of my things took any damage. Very good value as well. Would definitely use Kristof again. Thanks Kristof."
106. "I have relocated to Scotland from the Scunthorpe area and found Kristof Removals on the internet. I gave them a call, the response and quote was very speedy and the level of communication from the office was good. Feedback from our family was that the gents picked all the furniture up and packed it away into the van with suitable cloths and sheets. Service was very speedy and pleasant throughout. As agreed, they turned up at the agreed time the following day and all the furniture was delivered without damage and in good order. It's my nature to help but the guys were very helpful and advised I should not lift anything heavy! (I am 6'2 and a rugby player) which was a fantastic service. As soon as the paperwork was all good, the guys were on their way home. Great service, great time, good price and zero damage, I would highly recommend this service. Cheers, Stuart."
- Stuart Moody
105. "Just to say thankyou for your help with removals. Everything was done very smoothly and efficiently - your company did a very good job and I would certainly use you again and recommend you to anyone who wants assistance with removals."
- L Mumford
104. "Thank you very much for your hard work. The truck arrived promptly and the two men worked hard, quickly and cheerfully all day to remove the contents of our house, which included some unusual and awkward hobby items. We found your firm very reliable and were well helped through a stressful day!''
- Eileen O
103. "My partner and I moved this week. We had hired a van for a mate to drive but on the morning of moving day the mate phoned to say there was a problem with his license and the van hire company couldn't let him have the van. So in desperation I looked through the yellow pages and Kristof Removals' little ad caught my eye as he offered his services 'even at short notice'. Kristof arrived in his Sprinter van and gave us a quote for our delivery needs and the price was very reasonable (and less than the van hire would have been). Kristof's service was polite, efficient and prompt. He managed to move the contents of our 3-bedroom house in just 3 journeys! How he packed everything in I don’t know – he must be amazing at Tetris! I would recommend Kristof Removals to anyone who appreciates good, polite, efficient service with a smile."
102. "Thank you Kristof for doing such an excellent job helping me and George move house today. You both worked so hard and were very efficient. I will be sure to recommend you to anyone who is moving house!! Happy Christmas, and dziekuje bardzo!!!"
- Dawn W.
101. "The service provided was absolutely outstanding from start to finish. I honestly could find no fault at all in the work and would not hesitate for a second to recommend Kristof Removals to anyone."
- Mr K Arbuckle
100. "Thankyou for your hard work and for making our move stress free. It was service with a smile. Thankyou."
- Mr and Mrs Harker
99. "Excellent service and highly competitive price. Your service was faultless. Your communication was spot on. You did exactly what you promised and made the moving day easy. You were professional, businesslike and friendly. I would definitely recommend you to anyone. Thank you very much."
98. "We wish to express our thanks to Kristof and the rest of the staff for a truly excellent service, from quote to finishing, they were very professional and took lots of care of our belongings. They arrived on time and carried out requests efficiently and quickly. We recommend them to anyone."
- Pam & Martin
97. "I was very pleased with how well the team did and how efficient they were at moving me to my new house"
96. "We were thoroughly impressed with the levels of customer service and the ease of booking, our customer too was also very impressed with the service you provided. It was all very simple and straightforward. It was a pleasure doing business with you and we hope to use your services again. Mariola was very efficient and professional. Thanks again."
- Sophie, Nationwide Services Group Ltd.
95. "Please pass on our thanks to Kristof and his helper for the great service we received last Saturday. Everything went very smoothly and they were so courteous and professional on what was a very difficult day for us. We shall certainly recommend you. With best wishes."
94. "Excellent service from the time we phoned for a quote, right through until we had moved in. Kristof and Michael were exceptional, nothing was too much trouble, very polite and well mannered, they went above and beyond our expectations. We will definitely recommend Kristof Removals. Thankyou so much for making our move go so smoothly."
93. "Your service, price and the way you did our move was EXCELLENT in every way. Your staff were beyond helpful and we would recommend you to everyone. Thank you so much for making our move so easy."
92. "It was an absolute pleasure dealing with Kristof and Mariola, the service was second to none, Kristof arrived at the agreed time after driving down to London, was cheerful and efficient, after a hiccup with our completion date, one phone call to Mariola and storage was arranged instantly. The price was good and all our things were delivered intact. Wonderful professional service. Highly recommend."
- Anna and Andy
91. "Very good service, professional and hardworking. I would use again and recommend to anyone seeking an efficient removal service."
- James Fox
90. "You were great, thanks! You were very friendly and efficient and hard working. Thank you :)"
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